Chain-of-Custody Medical Courier Service
Every medical delivery documented. carGO Health provides digital chain-of-custody for every specimen, medication, blood product, and medical material we transport. GPS-tagged timestamps, courier identification, and searchable audit-ready records—because in healthcare logistics, if it isn’t documented, it didn’t happen.
What Our Chain-of-Custody Captures
Pickup Documentation: Timestamp, GPS coordinates, courier identification, and facility/person releasing the material. Digital confirmation generated automatically.
In-Transit Tracking: Continuous GPS tracking throughout transport. Temperature logging when required. Real-time visibility for your team.
Delivery Documentation: Timestamp, GPS coordinates, courier identification, and recipient identification at delivery. Digital proof of delivery generated automatically.
Exception Documentation: If anything unusual occurs—refused delivery, temperature alert, access issue—it’s documented in the record.
Industries That Require Documented Chain-of-Custody
Clinical laboratories: CLIA, CAP, and state lab accreditation require documented specimen handling. Our records satisfy accreditation reviewers.
clinical trials & CROs: FDA, ICH-GCP, and sponsor SOPs require audit-ready transport documentation for trial specimens and IP.
blood banks: AABB accreditation and FDA blood establishment regulations require documented blood product transport records.
Drug Testing & Forensic Labs: Legal chain-of-custody for drug screening, workplace testing, and forensic specimens.
Organ & Tissue Banks: AATB and FDA require documented transport records for transplant tissues.
Legal Medical Records: Subpoenaed records require documented chain-of-custody that can be presented in court.
Digital Records That Work for You
Paper logs get lost. Handwritten signatures are illegible. carGO Health’s chain-of-custody is fully digital, searchable by date, facility, courier, or tracking number, and exportable in formats that accreditation bodies and auditors accept.
Records are retained long-term. Clinical trial audits happen years after delivery. Blood bank inspections review historical transport records. Our system keeps your records accessible when you need them, even years later.
What Chain-of-Custody Documentation Includes
carGO Health's digital chain-of-custody system captures every event in the delivery lifecycle. At pickup, the courier's mobile app records the sender identity, package contents description, condition assessment, temperature reading (for temperature-controlled materials), and timestamp with GPS coordinates. During transit, the system continuously logs the courier's location via real-time tracking, creating a verifiable record of the route taken and transit time.
At delivery, proof of delivery captures the recipient identity, signature, timestamp, GPS coordinates, and condition assessment. For temperature-controlled deliveries, the final temperature reading is logged alongside the delivery confirmation. The complete chain-of-custody record—from pickup to delivery—is stored in our platform and accessible through your client dashboard.
Regulatory and Accreditation Requirements
Chain-of-custody documentation is not optional in regulated healthcare environments. CLIA and CAP accreditation standards require laboratories to document specimen handling from collection through testing. HIPAA requires covered entities to track how protected health information moves between facilities. FDA ICH-GCP guidelines require documented chain-of-custody for clinical trial materials. AABB standards require blood banks to maintain custody records for blood products.
Hospitals, laboratories, and pharmacies all face audit and inspection regimes that review courier documentation. carGO Health's chain-of-custody records are designed to satisfy these requirements without additional paperwork or manual logging.
carGO Health provides service across the full Northeast corridor: New York, New Jersey, Connecticut, Massachusetts, Pennsylvania, Delaware, Maryland, Virginia, New Hampshire, and Vermont.
FAQ: Chain-of-Custody Courier
Yes. Every pickup and delivery, whether STAT or scheduled, generates digital chain-of-custody documentation automatically.
Yes. Records searchable by date, facility, courier, specimen ID, or tracking number. Exportable for audits.
Records retained long-term to support accreditation reviews, FDA inspections, and sponsor audits.
Yes. Our documentation satisfies CLIA, CAP, AABB, FDA, and ICH-GCP chain-of-custody requirements.
CLIA and CAP accreditation inspectors review chain-of-custody records as part of laboratory audits.
HIPAA compliance requires chain-of-custody protocols for protected health information.
Chain-of-custody integrates with our proof-of-delivery system for complete documentation.
Learn more about our comprehensive medical courier service in New York.