carGO Health, Inc. (“carGO Health,” "Company," "we," "us," or "our") specializes in medical courier services, utilizing proprietary technology to securely connect clients with couriers for the compliant transportation of medical packages. To provide these services, we collect various types of information about you and the packages you are sending or receiving.
We are committed to protecting your privacy and ensuring compliance with healthcare laws and regulations, such as the Health Insurance Portability and Accountability Act (HIPAA) where applicable. This policy describes:
Please read this policy carefully. If you do not agree with our policies and practices, your choice is not to use our Platform. By downloading, registering with, or using the Platform, you signify your acceptance of this Privacy Policy. We may update this policy from time to time, and your continued use of the Platform after we make changes signifies your acceptance of those changes.
The Platform is not intended for children under eighteen (18) years of age, and we do not knowingly collect Personal Information from children under 18.
Given our specialization in medical courier services, we may collect and handle sensitive health-related information. We adhere to healthcare laws and regulations, including HIPAA, to ensure the secure and confidential handling of healthcare data.
We collect several types of information from and about users of our Platform, including:
When you download, register with, or use the Platform, we may collect the following types of information:
When you download, access, and use the Platform, we employ various technologies to automatically collect specific types of information:
If you prefer that we do not collect this data, you should not download the Platform or, if you have already downloaded it, you should remove it from your device.
The following are the technologies we employ for automatic information collection:
When you use the Platform, certain third parties might use automatic information collection methods to gather data about you, your device, or your interactions with the Platform. These can include:
We have no control over these third-party entities and their data collection technologies. For questions about their data usage, consult their respective privacy policies.
We collect and use your information for a variety of purposes designed to serve you better. Specifically, we use information, including Personal Information, that we collect about you or that you provide to us for the following:
Core Functionalities
Service Improvement
Medical Courier-Specific Uses
We may disclose aggregated, non-identifiable information about our users without any limitations. Personal Information may be disclosed:
User-Controlled Settings
While we do not control third-party data collection for interest-based advertising, many provide opt-out mechanisms. For example, you can opt out of targeted ads from members of the Network Advertising Initiative ("NAI") on their website.
You have the ability to review, modify, or delete your Personal Information by logging into the Platform and navigating to your account profile page.
For further adjustments or queries regarding your data, you can contact us via email at [email protected]. While we can delete your Personal Information, doing so will also result in the deletion of your user account. Certain requests for modification may not be accommodated if they would cause the information to be incorrect or conflict with legal obligations.
Security Measures
We employ various security protocols, including firewalls and encryption technologies, to protect your Personal Information from unauthorized access, use, alteration, or disclosure.
Payment Security
Any financial transactions conducted through our Platform will be encrypted for your safety.
User Responsibility
The safety of your data also relies on your actions. If a password has been set up for your account, it is your responsibility to keep it confidential. Public areas of the Platform, such as message boards, are not secure; exercise caution when disclosing information in these areas.
Transmission Risks
Despite our best efforts, no data transmission over the internet is 100% secure. We cannot fully guarantee the absolute security of your Personal Information. Any transmission is therefore at your own risk.
We may periodically update our privacy policy. In case of significant changes affecting your Personal Information, we will notify you and update the policy on this page.
You are responsible for maintaining up-to-date contact details, including email and phone number, and for routinely checking this privacy policy for changes.
For queries or comments regarding this privacy policy and our privacy practices, you can reach us via email at [email protected] or at:
carGO Health, Inc.
442 5th Ave, Suite #2801
New York, NY 10018
United States
Phone: (877) 851-3097